Who we are
Guidelines
Stories
Careers
Stories
We help diners experience the world through dining and we help restaurants grow thriving businesses
Process
Influencing product roadmaps with UX research
8 min read
A guide on how to influence roadmaps for designers and researchers everywhere
Process
How to create effective design portfolios and presentations
5 min read
Here’s a guide for how to nail the portfolio case studies and portfolio presentations.
Process
Reducing support calls — one experiment at a time
10 min read
"You miss 100% of the experiments you don't take - Michael Scott" -Darren Wong
Case study
All work and no play - one emoji away from burnout?
2 min read
Healthy ways to stay social while protecting your mental energy, one unread slack thread at a time.
Spotlight
Insights into our team
3 min read
Get to know our talented team and see what we've been up to.
Process
Driving alignment with product and engineering
5 min read
6 methods designers can use to drive alignment on their teams
Case study
Forks in the road
5 min read
The twists and turns and lessons learned in changing roles at OpenTable.
Process
A tale of two marketplaces
4 min read
Restaurant 🤝 Diner. A look at how teams across two marketplaces collaborated to deliver one product.
Process
Staying connected remotely for the win
5 min read
A few ways we’ve embraced working remotely and improved our tools and processes in the past year.
Process
Foundations to build on: OpenTable's UX principles
5 min read
Chaos is inevitable. UX principles attempt to tame it.
Case study
Lessons in growth design and dining during COVID-19
5 min read
During the COVID-19 pandemic we built a product restaurants needed now, but how were we to ensure it would be used?
Case study
Six months at OpenTable
5 min read
It’s been six months since I joined OpenTable, so I would like to take the time to share my experience so far.
Process
Design, A/B testing, and losing less
11 min read
5 principles I’ve learnt while working at OpenTable.
Case study
Designing for hospitality and performance
4 min read
A case study on the redesign of GuestCenter’s in-service experience.
Process
How we design for restaurants at OpenTable
5 min read
What you experience at the host stand is the tip of the iceberg of the experiences we offer.
Process
How to level up on product design leadership
7 min read
Lessons on how to knit together product design mentorship and guidance
Process
When 3/5 doesn’t equal 6/10
5 min read
Exploring the perception of user ratings
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